Shipping Policy
Processing Time
- All orders are processed within 1-3 business days (excluding weekends and holidays).
- If we experience a high volume of orders, processing may take an additional 1-2 business days.
- You will receive an email notification once your order has been shipped.
Shipping Rates & Delivery Estimates
Shipping charges are calculated at checkout and vary based on location and shipping method. Estimated delivery times are:
- Standard Shipping: 5-10 business days
Note: Delivery times may be affected by unforeseen delays, such as customs processing or courier disruptions.
International Shipping
- We offer international shipping to most countries. Shipping rates and delivery times vary by destination.
- Customers are responsible for any customs duties, taxes, or import fees imposed by their country.
Order Tracking
- Once your order has shipped, you will receive a tracking number via email.
- You can track your package using the provided link or through the carrier’s website.
Lost, Stolen, or Damaged Packages
- We are not responsible for lost or stolen packages. If your package is missing, please contact the shipping carrier directly.
- If your package arrives damaged, please email ppikahy@gmail.com within 48 hours of delivery with photos of the damage, and we will assist with a replacement or refund.
Changes & Cancellations
- Orders cannot be modified after they have been processed. If you need to cancel your order, please contact us within 12 hours of placing it.
Contact Us
For any shipping-related inquiries, please email ppikahy@gmail.com or visit our Contact Us page.